Claim Instantly With Southern Cross Insurance



Advantage is a registered Southern Cross Easy-Claim provider, which means we can process your claim instantly at your appointment with no forms or hassle.
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If your policy includes cover for chiropractic, physiotherapy, or acupuncture, we can submit the claim on your behalf through Easy-Claim. Just bring your Southern Cross membership number, or we can look it up using your phone number or personal details.
Not sure if you're covered?
We’re happy to check this for you before or during your appointment. If Easy-Claim doesn’t go through but your policy still includes cover, we’ll provide you with a detailed receipt so you can claim it back directly from Southern Cross.
How It Works
Just bring your Southern Cross membership number to your appointment. If your plan includes cover for the service you're receiving, we'll submit the claim through Easy-Claim at reception. You only pay any portion not covered by your policy.
What If It Doesn’t Go Through?
Sometimes Easy-Claim doesn’t process the claim, even if you’re covered. Don’t worry, this can happen due to system issues or policy settings.
In that case:
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You pay for your appointment as normal
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We’ll provide you with a detailed receipt
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You can claim directly from Southern Cross and receive reimbursement
We’re happy to guide you through the process if needed.
Unsure If You're Covered?
We can check for you. Just bring your membership number, phone number, or personal details and we’ll confirm whether your plan includes cover for chiropractic, physiotherapy, or acupuncture.
Covered Services May Include:
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Chiropractic care
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Physiotherapy
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Acupuncture
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ACC co-payments (in some cases — depends on policy)
Questions
Reach out to our team anytime or book online and note you're a Southern Cross member. We’ll take care of the rest.​

